Last Updated: April, 2024
1. Information We Collect
We collect personal information when you voluntarily provide it to us, such as when you create an account, make a transaction, fill out a form, or contact us. The types of personal information we may collect include, but are not limited to:
- Name
- Email address
- Phone number
- Bank Account Details
- Address
- NIN
- Bank Verification Number (BVN)
- Date of Birth (DOB)
Our system is designed to automatically collect certain information when you utilize our services, including:
- Device Information: Such as your IP address, browser type, operating system, and device identifiers.
- Usage Information: Such as the pages you visit, the links you click, and the actions you take on our Service.
- Cookies and Similar Technologies: Used to analyze trends, administer the website, track users' movements, and gather demographic information.
We may also collect information from third-party sources, such as social media platforms, when you interact with our Service through those platforms or when you choose to connect your account with them.
2. Use of Information
We use the personal information we collect for various purposes, including:
- To provide, operate, and maintain our Service
- To improve, personalize, and expand our Service
- To understand and analyze how you use our Service
- To develop new products, services, and features
- To communicate with you for customer service, updates, marketing and promotional purposes
- To process your transactions and manage your orders
- To find and prevent fraud
- To comply with legal obligations
3. Disclosure of Information
We may disclose your personal information to the following categories of recipients:
- Service Providers who help us operate our Service, such as payment processors and marketing partners.
- Affiliates, Subsidiaries, and Parent Companies for the purpose of providing and improving our Service.
- Business Partners with whom we may collaborate on promotions, events, or joint ventures.
- Legal Authorities when required by law, court order, or other legal processes.
- Third-Party Social Media Platforms when you choose to connect your account.
- Other Users of the Service when you voluntarily share information with them.
We may also share aggregated or anonymized data that does not directly identify you, for research, analytics, and marketing.
4. Security
We take reasonable measures to protect the personal information we collect from unauthorized access, use, and disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. If you believe your account has been compromised, please contact us immediately.
5. Cookies
We use cookies and similar technologies to analyze trends, administer the website, track movements, and gather demographic information. You can control cookies at the browser level; disabling them may make some features unavailable.
6. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies.
7. Children’s Privacy
Our Service is not designed for individuals under 18. We do not intentionally collect personal information from children under 18. If you believe a child has shared information with us, please contact us and we will delete it.
8. Changes to This Privacy Policy
We may revise this Privacy Policy periodically. Updates will be posted here and the “Last Updated” date amended accordingly. By continuing to use our Service after changes are posted, you agree to the revised terms.
Questions? Contact us at support@enetworkspay.com.